ADVANCED PROFESSIONAL PROGRAM
Salesforce Essentials
Build Salesforce Administration, CRM, and Development Skills
360 Hours
Practical Training
18 weeks
Structured Learning
CRM and cloud
Applications
Administrative and development paths
FROM CRM BASICS TO SALESFORCE SOLUTIONS
Your Learning Journey
Follow a structured journey from SQL and Salesforce fundamentals to CRM configuration, specialization, and building practical Salesforce solutions.
01
Build an SQL Foundation
02
Learn Salesforce Administration
03
Configure CRM Processes
04
Select a Functional or Development Path
05
Build Salesforce Solutions
SALESFORCE SKILLS
What You Will Learn?
Build practical Salesforce skills across CRM management, administration, data, security, automation, reporting, and customization. Learn how to configure Salesforce to support real-world business processes.
Customer Relationship Management
Understand how CRM systems help manage customer information and interactions. Learn to organize customer data for effective relationship management.
Platform Administration
Learn the fundamentals of managing and configuring the Salesforce platform. Develop skills to support users, settings, and business requirements.
Data Management
Learn to organize, maintain, and manage data within Salesforce. Understand essential practices for keeping business data accurate and accessible.
User Access and Security
Understand how user permissions and access controls protect business information. Learn to manage secure access based on roles and responsibilities.
Workflow Automation
Learn how to automate repetitive business processes using Salesforce tools. Improve efficiency by creating structured workflows and automated actions.
Reports and Dashboards
Create reports and dashboards to monitor business data and performance. Learn to present important metrics in a clear and useful format.
Business Process Configuration
Learn to configure Salesforce around specific business processes and requirements. Translate operational needs into practical CRM workflows.
Application Customization
Customize Salesforce features to support different business needs. Learn to adapt layouts, fields, processes, and functionality effectively.
SALESFORCE CAREER PATHWAYS
Career Opportunities
Explore career opportunities across Salesforce administration, development, CRM analysis, business operations, CPQ, and data analytics.
Salesforce Administrator
Salesforce Developer
Salesforce CPQ Specialist
CRM Analyst
Salesforce Business Analyst
Sales Operations Analyst
Data Analyst
READY TO START?
Start Your Salesforce Career Path
Develop the functional or technical skills needed to manage, configure, and develop Salesforce solutions.